Terms & Conditions: Rentscore Referral & Submission Incentives

1. Promotion Validity and Credit Expiry

This promotion applies to qualifying tenant references and landlord evaluations submitted through Rentscore.

One (1) free Rentscore report credit will be awarded to the relevant account once a submission has been successfully completed, verified and accepted as qualifying under this promotion.

Each credit is valid for twelve (12) months from the date of issue, after which it expires. Credits must be redeemed within this period and may only be used towards eligible Rentscore reports.

2. Qualifying Submissions and Credit Limits

There is no fixed limit on the number of free report credits a user may earn, provided each submission independently meets the eligibility and verification requirements of this promotion.

One (1) free report credit may be awarded for each individual tenant reference or landlord evaluation that is successfully completed, verified and accepted as qualifying.

Each submission must relate to a genuine tenancy or rental history and contain relevant information provided in good faith.

Submissions must be made by individuals who are appropriately authorised to provide the information and must comply with Rentscore's applicable submission requirements.

3. Verification, Eligibility and Prevention of Abuse

Credits are awarded only after a submission has passed Rentscore's applicable verification and fraud-prevention checks.

Incomplete, fraudulent, misleading or otherwise ineligible submissions will not qualify for a credit.

Duplicate submissions relating to the same reference or evaluation will not generate additional credits. Rentscore may carry out checks to identify duplicate, suspicious or potentially abusive submissions before awarding a credit.

Where a submission is subsequently found to be ineligible, fraudulent or obtained through abuse of the promotion, Rentscore reserves the right to withhold or reverse the associated credit, subject to applicable law.

Rentscore may request additional information where necessary to verify a submission's authenticity or eligibility. A credit will not be awarded unless the relevant requirements have been satisfied.

4. Fairness and Independence of Assessments

The purpose of this promotion is to encourage the contribution of genuine, useful rental-history information to help build a reliable and informative platform.

Credits are awarded for qualifying participation and successful verification, not for providing a positive reference, achieving a particular Rentscore or producing a favourable assessment outcome.

Landlords and letting agents must provide information honestly and in good faith. Participation in the promotion must not be used to encourage false, misleading, retaliatory or deliberately biased references.

Rentscore aims to distinguish, where applicable, between verified information, information supplied by a landlord or other source, and information that has not been independently verified.

The award of a credit does not mean that Rentscore endorses every statement contained in a submission or guarantees the accuracy or completeness of the resulting rental-history record.

Tenants may raise concerns about information they believe to be inaccurate or misleading through Rentscore's applicable dispute or correction process. Any such concerns will be handled in accordance with the relevant Rentscore policies and applicable law.

A landlord's failure to respond to an evaluation request, or the absence of an available reference, should not by itself be treated as evidence of poor tenancy conduct.

5. Non-Transferability and Redemption

Credits have no cash alternative, are non-refundable and cannot be transferred between user accounts.

Credits may only be redeemed towards eligible Rentscore reports in accordance with the applicable account, report and promotion terms.

Credits cannot be exchanged for cash, sold or otherwise commercially transferred.

6. Changes, Suspension and Withdrawal

Rentscore reserves the right to amend, suspend or withdraw this promotion, subject to applicable law and any appropriate notice.

Any changes will not retrospectively remove credits already validly earned, except where necessary to address fraud, duplicate awards, administrative error, misuse of the promotion or legal obligations.

Where a change affects how existing credits may be redeemed, Rentscore will act in accordance with applicable law and any relevant contractual obligations.

7. Data Protection and Use of Information

Information submitted through Rentscore must be provided and processed in accordance with applicable data-protection legislation and Rentscore's Privacy Policy.

Users must ensure they are authorised to submit the information they provide and must not knowingly submit personal information unlawfully or for an improper purpose.

Rentscore will handle personal information, rental-history records and evaluation submissions in accordance with its Privacy Policy and applicable legal requirements. These promotion terms do not replace the Privacy Policy or establish a separate legal basis for processing personal data.

8. General Conditions

Participation in this promotion is subject to these terms and any applicable Rentscore account, report and platform terms.

Rentscore may refuse a credit where the submission does not meet the eligibility requirements set out above.

Nothing in these terms is intended to exclude or restrict any rights that users have under applicable law.

By participating in the promotion, users agree to these terms.